Hi there,

Over the past few weeks, we have provided you with updates on Change Healthcare's timeline for reestablishing connectivity, potential opportunities for relief funding, and the ability to connect to the iEDI clearinghouse. We are happy to let you know that Change Healthcare confirmed this week that the medical claims portion of the clearinghouse should be back online by the end of this week, with testing happening throughout next week. While we are still waiting to learn the timeline for Foothold’s customers to be reconnected, we are encouraged by their progress and should have a more defined timeline next week.

Meanwhile, we continue to pursue getting our customers connected to the Optum iEDI clearinghouse (see our 3/21 Update) so you can resume the submission of your claims and receive payment. If you have not already done so and are interested, please be sure to complete the iEDI Clearinghouse Sign-Up Form so we can help you get connected.

Lastly, don’t forget to review the Relief Funding update we shared, as some customers have had success in acquiring relief funds with the expanded eligibility options made available.

We will share more information as it becomes available.